FAQ.

Please contact us at hello@monpanama.com if your questions is not listed here.

RETURN AND EXCHANGES

All sales are final. There are no returns, exchanges or in-store credit.

 

PRICING AND PAYMENT GATEWAYS

Prices shown are in United States Dollars (USD). Payment gateways are PayPal and Omise.

 

SHIPPING

Worldwide shipping is included in the product price; as long as EMS can be used. All products are shipped from Bangkok.

Approximate shipping times are:

  • Asia: 3-5 days
  • USA: 5-7 days
  • Australia: 5-7 days
  • Europe: 5-7 days

 

DUTIES AND TAXES

All import duties and taxes are paid by the client.

 

WHOLESALES

For all wholesales inquires, please send us an email to hello@monpanama.com

 

ORDER PROCESSING

All orders placed on www.monpanama.com Monday-Friday, will begin processing the following business day. Orders are shipped every Monday, Wednesday and Friday. All orders receive full tracking information communicated via email to the customer at the time of dispatch.

 

PRODUCT OFFERING

Our range of products offered for sale via www.monpanama.com are subject to change without notice. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.